The magic is in the silence…
All tagged silence
When our teams come to our offices with an idea or a question the worst response we can give them is 'not giving a response.' Silence in these situations communicates loudly.
Often when the leader speaks first the team realizes it doesn’t matter what they say, the leader wants it done one way, theirs. As a team leader, I want input, open communication. I must be careful, however, not to speak first, but let others have input.